Primary Care and Health-Care Delivery


Primary Care and Delivery

Our researchers explore the best policies to improve primary care and clinical decisions, quality of care and patient safety.
We need approaches that would allow patients to be promptly and fairly compensated for injuries that were avoidable while at the same time turning errors into lessons to improve subsequent performance.
Kathryn McDonald
Executive Director CHP/PCOR
Encina Hall

Primary Care and Patient Safety

Our program in primary care and health-care delivery addresses how to improve clinical decisions, quality of care and patient safety. We study how to develop and implement best clinical practices through clinical guidelines and decision support; how to measure and improve the quality of care; and to develop measures that promote patient safety.

CHP/PCOR Director Douglas K. Owens is an expert in decision theory, cost-effectiveness of preventive and treatment interventions for HIV, treatment strategies for cardiovascular disease and cancer and the evaluation of public health interventions. He is also the vice chairperson of the U.S. Preventive Services Task Force, a volunteer panel of nationally recognized experts in prevention and evidence-based medicine that impacts virtually every primary care patient and practiced in the United States.

CHP/PCOR's Executive Director Kathryn M. McDonald has devoted much of her career to helping public health policymakers understand the importance of health-care quality and patient safety. A member of the Agency for Healthcare Research and Quality — a division of the U.S. Department of Health and Human Sevices, and the lead federal agency charged with improving the safety and quality of America's health-care system. McDonald helped write a landmark report by the National Academy of Medicine, the medical arm of the National Academy of Sciences, that found that most Americans will experience at least one misdiagnosis in their lifetime. The report found that despite dramatic improvements in patient safety over the last 15 years, diagnostic errors remain the critical blind spot of health-care providers.


Patient Safety and Value

Improving Diagnostic Errors

Improving Diagnostic Errors


The American Healthcare Act, Take 1