Organizational Performance: Managing for Efficiency and Effectiveness


Published By

Delmar (Albany NY) in "Essential of Health Care Management", Shortell SM, Kaluzny AD, eds., page(s): 381-429



This book presents cutting edge thinking on the management of health care organizations. Practical and conceptual skills are taught to help students focus on more efficient health care delivery. Also covered is development of leadership skills, future trends in health care management, guidelines for designing effective work groups and a section on managing conflict.

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